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Group Order Information. How to order dresses for
a group event. |
For group orders we advise that
you first do an
inventory check with us because not all sizes may be
available.
Placing A New Group Order: Submit one order for the whole group.
This will insure that we will not continue with the order unless
all sizes are available. We can ship items to separate addresses
if necessary ( shipping charges extra) but please try to ship to
one address to avoid complications.
Indicate which dress goes to which person/address in the comment
section of the order form. |
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 How do I place an ORDER?
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To place an order,
click HERE. |
| All orders must be submitted online. |
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How do I find out if you
have a DRESS IN STOCK? |
| Call one of our stores or email to us - we will
get back to you within 1 business day |
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Where can I find
information on SHIPPING COST & DELIVERY TIME |
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Click here to view the shipping cost and delivery time.
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How can I track my UPS &
USPS package? |
| UPS packages in transit can be tracked using your
ORDER ID or Tracking#. . |
| USPS packages require Tracking#. Please check your
email for Tracking#. . |
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Where can i find
information on EXCHANGE / RETURN? |
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Click here to view our Exchange / Return Policy, and
information on returning. |
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How can I check on my ORDER
STATUS Online? |
| You can view online everything about your order,
including the status of each item ordered. |
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Why does my record show
BALANCE DUE even though I have provided credit card data. |
| You may see a balance due amount showing on your
record even though you provided us the payment information. This
is because we often do not charge your credit card until the day
of shipping, in case your order is not available. |
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Can I see a dress in OTHER
COLORS? |
| We apologize for not having all colors mentioned
showing on the item page, but all pictures we have are already
online. Most of our dresses come in standard colors/shades. If
not, it is mentioned on the page. |
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Can you send me COLOR
SWATCH? |
| We do not have any color swatch available. Sorry...
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What MATERIAL are dresses
made of? |
| Our dresses are made of polyester. Some dresses are
made of silk, but unless mentioned otherwise, material is
polyester. |
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WHERE IS YOUR STORE? |
| We currently have only two stores, located in
Portland Oregon |
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If item is SOLD OUT, how
long would it take to be available again? |
| If the dress is sold out, it usually takes about
2-3 months to be available again. We can only advise you to check
our Inventory Check Request Form from time to time. In response to
that form, we sometimes mention the schedule of next shipment if
it is told to us by the factory. |
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Do you have PRINTED
CATALOG? |
| We do not have any printed catalogs available.
Please use our website. |
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Can I place a PHONE ORDER?
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| Yes. Orders can be taken over the phone |
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HOW LONG does it take to
RECEIVE my ORDER? |
| Items from our In-Store Inventory Database are
available for immediate shipping, and you may receive it within 48
hours using UPS Overnight or 2nd Day Service. Non-Instore items
are ordered from the factories, and usually take about 5-7
business days for you receive. In-store Inventory can be viewed
HERE |
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What type of PAYMENTS are
accepted? |
| We accept credit card payments including Visa,
MasterCard, Discover, and American Express. Click
HERE to pay by credit card.
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Where can I find your
COMPANY INFORMATION and BUSINESS HOURS? |
| Click
HERE to view our company information and business hours.
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How to get to your store?
Driving Direction |
| Our store is located in Portland Or. |
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SIZE CHART & MEASUREMENTS
(What size should I get?) |
Information on size chart and how we take the
measurements are available. Please read carefully the page of the dress you
are interested. Some dresses are measured differently, and it is
mentioned on each page.
To determine your size, start with the waist size. WAIST SIZE is
most important, then BUST SIZE, then HIP SIZE.
For most dresses, height of dresses are made for person of height
5'8". Please keep in mind that alteration is frequently done for
special occasion dresses. |
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Wholesale Information |
| Our wholesale system is simple. Minimum total
quantity is 30 pieces (any item), and wholesale cost is 25% off
the prices shown on our website. |
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Do you SHIP to OTHER
COUNTRIES? HOW MUCH? |
| Yes, we ship world-wide. Click
HERE for the cost and delivery time |
